---
path: docs/getting-started/introduction
title: "Introduction to Reactima CRM"
desc: "Reactima is a CRM built for recruitment agencies, in-house talent teams, and research-heavy sales organizations."
date: "Mar 30, 2026"
---

# Introduction to Reactima CRM

Reactima is a CRM built for recruitment agencies, in-house talent teams, and research-heavy sales organizations. It combines contact management, pipeline tracking, activity logging, and AI-powered tagging in a single platform.

## Who Reactima Is For

Reactima works best for teams that manage high volumes of contacts and need structured workflows around people — candidates, clients, prospects, or research targets. Typical users include recruitment agencies with 3-50 consultants, in-house talent acquisition teams, executive search firms, and sales teams that do significant pre-sales research.

## Core Concepts

**Contacts** are people — candidates, clients, hiring managers, or any individual your team interacts with. **Companies** are organizations linked to contacts. **Pipelines** are structured workflows with stages that move records from start to finish. **Activities** are logged interactions: emails, calls, meetings, and notes.

## Getting Started Checklist

1. Sign in and explore the dashboard
2. Import your existing contacts via CSV or manual entry
3. Set up your first pipeline with stages matching your workflow
4. Invite team members to your workspace
5. Connect your email for automatic activity capture

Read the [Quick Start Guide](/docs/getting-started/quick-start) to set up your workspace in under 10 minutes.